Introduction. The article presents the research based on the organizations’ request to improve the effi ciency of their activities, the need to build complex HR systems in modern conditions of a dynamic and rapidly changing environment. Authors consider the results of the staff commitment diagnostics of “Social Support Department” and “Employment Center”. This research is a part of a comprehensive study of social support institutions and employment centers, implemented by order of the Ministry of Labor and Social Protection in the Saratov region.
